ATM CRIME AWARENESS
PROTECTING YOUR CASH AFTER WITHDRAWALS
Criminals are known to identify banking clients that have made cash withdrawals from ATMs, to follow them and rob them of their cash. They often roam around the area around ATMs in order to ‘mark’ their targets who are usually people that have withdrawn large amounts of cash.
Follow these TIPS to avoid falling victim:
• Be observant of your surroundings when doing an ATM transaction
• Never openly count the cash you withdraw from an ATM
• Choose a well lit ATM situated in a safe environment
• Be in the company of someone you trust when making large cash withdrawals
• Think of using the ATM to make transfers instead of drawing large amounts of cash
PROTECTING YOUR BANK CARD & PIN
Your bank card & PIN are your personal keys to secure banking. Criminals are aware of this and use various tricks to steal them in order to steal your money. Often they look over your shoulder when you are busy at the ATM and steal your PIN, & come up with ways of getting hold of your card to skim it. In that way, they will have both your card and PIN and are free to steal money from your account.
Follow these TIPS to avoid falling victim:
• Block the ATM PIN pad with your free hand when you key in your PIN
• Memorize your bank card PIN and never write it down
• Never share your bank card PIN with anyone; not even a close relative or a bank o
PROTECTING YOUR BANK CARD
The trapping of your card in the ATM slot is one of the means used by criminals to distract you. They are known to use your frustration to build a relationship of trust with you, and thereafter trick you into giving away your PIN & bank card. Once they have your PIN & card, they are free to withdraw money from your account.
Follow these TIPS to avoid falling victim:
• Never force your card into an ATM slot
• If your card is trapped or swallowed by an ATM, do not leave the ATM. Call the bank card stop number immediately to cancel the card before leaving the ATM.
• Do not accept an offer to use someone else’s phone when phoning your bank to cancel your card
PROTECTING YOUR BANK CARD FROM
CARD SWAPPING
Criminals often distract you when you are making an ATM transaction in order to create an opportunity to steal from you. They are able to swap your ATM card with a similar looking card while you are not looking, and will use both your card and ATM PIN that they stole by looking over your shoulder, to steal your money.
Follow these TIPS to avoid falling victim:
• Don’t let anyone stand too close to you when using the
ATM
• Never let anyone distract you when using the ATM
• Never ask anyone to help you when using the ATM but rather seek the assistance of the bank
“BE SMART, BE SAFE”