FOCUS AREAS COMPLAINTS

INTRODUCTION NAMFISA’s Complaints Department receives and handles a number of complaints on a daily basis. These complaints are dealt with according the normal complaints handling procedures in the Department. The following areas have been identified as requiring special attention focus by the consumers of financial services as they have featured in the complaints received during Read more about FOCUS AREAS COMPLAINTS[…]

Know your right and responsibilities when it comes to insurance

• To ensure that short-term insurance business in Namibia is carried out in accordance with the provisions of the Act; • To ensure that short-term insurance business in Namibia is efficiently administered, controlled and regulated; • To ensure that every registered insurer, reinsurer, insurance agent, insurance broker, reinsurance broker and Lloyd’s intermediary and the Lloyd’s Read more about Know your right and responsibilities when it comes to insurance[…]