NAMFISA COMPLAINTS PROCEDURE

NAMFISA has a dedicated Complaints Department that investigates complaints on behalf of consumers of non-bank financial services and products. These complaints range from: • Extension of repayment periods without consum-ers consent • Repudiations of insurance claims • Non payment of pension benefits • Excessive interest charges • Illegal deductions • Non cancellation of contracts In Read more about NAMFISA COMPLAINTS PROCEDURE[…]

NAMFISA Complaints Procedure NAMFISA Complaints Department

NAMFISA has a dedicated Complaints Department that in-vestigates complaints on behalf of consumers of non-bank financial services and products. These complaints range from breach of contract, i.e. increasing of repayment peri-ods without prior consent, increasing of repayment amounts (installments) due to increased interest rates, over-charging on loans, non-payment of insurance benefits as per contract/ agreement, Read more about NAMFISA Complaints Procedure NAMFISA Complaints Department[…]