launch a complaint online

Did you know that now you can lodge your complaint against financial institutions online through a secured portal by logging on the NAMFISA website? For more information, contact NAMFISA by logging on NAMFISA Consumer Education website: educates.namfisa.com.na or contact NAMFISA at the toll-free number 0800 290500

Financial education is crucial

While financial education is crucial, it should clearly not relieve financial institutions of their role of providing the consumer with effective, clear and comprehensible information before contracts are concluded. Furthermore, the importance of financial education has never been starker than in the current climate of economic deceleration, though the Namibia Financial Stability Report – April Read more about Financial education is crucial[…]

Consumer education remains a priority

Consumer education remains a priority area to NAMFISA hence the function falling under the office of the Chief Executive Officer (CEO). Consumer education contributes towards the improving of the consumer’s knowledge and understanding of financial products and services in Namibia. This publication is part of efforts by the Authority to ensure consumer awareness, protection and Read more about Consumer education remains a priority[…]

A consumer education website just for you

We have launched a Consumer education website just for you. Click on Consumer education to access information that is relevant for you. Your brand new Consumer education website is aimed at ensuring you get the required information as a consumer of financial services and products to know your rights and responsibilities. NAMFISA works tirelessly to Read more about A consumer education website just for you[…]