• Manage delivery • People Management • Governance, risk management, • Compliance and information/ knowledge management • Quality assurance • Continuous improvement • Project Management • Stakeholder engagement • Administration • Filing and Records management • Service Delivery etiquette • Mail service • Asset management • Business writing

• Assist the Manager: Administration & Procurement with contractual documents such as contracts and service level agreements related to building and office management; • Manage and coordinate external communications and payments relating to areas of responsibility; • Oversee proper inventory of office supplies, and assist with quotations for various services and products required for office maintenance; • Manage security and access systems; • Coordinate and monitor the day-to-day maintenance and upkeep of the office premises, office equipment and vehicles; • Develop and maintain the Authority’s Administration procedures manual; • Supervise Data & Records Clerks and oversee the storage, backup, maintenance, reproduction, protection and disposition of all records; • Maintain discipline of subordinates in accordance with relevant policies and ensure adherence to operational procedures; • Administer the Fixed Asset Register of the Authority, ensuring that it is up to date by carrying out physical verifications. • Assist in the preparation and management of the Administration budget.